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Delivery arrangements

Your shopping list displays the goods you have purchased and an indication of the delivery timescale.

We will notify you if your goods are not able to be despatched within this timescale, e.g. some ‘made to order’ goods may take longer.
The delivery costs may vary depending on the shipping destination and the delivery service selected.
Any delivery times quoted are estimates, based on availability and normal delivery time in working days.
Please note that there are some products that we do not ship to certain destinations, which will be indicated in the listed information for any qualifying product.

Cooling off period and cancellation / returns
We want you to be satisfied every time you shop with ‘’.
We promise that if for any reason you are unhappy with the goods purchased you may cancel your order and return the goods to us within 14 working days from receipt of the goods, you will receive a refund within 30 days of cancellation. However, please be aware that because of the nature of the industry return crediting system, there may be a small charge to you for money refunded on goods which are cancelled and returned without defect. This does not apply to goods which are exchanged for the same item.
It is your responsibility to take care of the goods before returning them, and they must be returned in a state where they can be resold.

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